Case Study: Knight Frank reduces fraud risk and improves tenant approvals with Homeppl

Knight Frank increases approval rates by 17.5% with Homeppl

Knight Frank, one of the UK's largest letting and real estate companies, faced challenges with an outdated tenant referencing process that created friction for tenants and left them exposed to sophisticated fraudsters. Their objectives were to eliminate customer friction, lift approval rates, and enhance fraud protection. To address this, they partnered with Homeppl and implemented its tenant referencing solution.

By using Homeppl's technology, which assesses the true transactional ability of tenants through automated financial assessments and over 150 data enrichment and fraud detection tests, Knight Frank achieved significant results. Homeppl's solution led to a 17.5% increase in approval rates and accurately detected 2% of all transactions as fraudulent. This provided a 100% reduction in fraud-related losses and legal costs, saving thousands of pounds and protecting the company's reputation.

Knight Frank