Case Study: VitalCaring Achieves Regional Scheduling Efficiency with Homecare Homebase Smart Scheduling

VitalCaring saves $700,000 a year with Homecare Homebase Smart Scheduling

VitalCaring, a national home health and hospice agency, faced a challenge in maintaining efficient scheduling practices as it expanded across multiple states. Its model of using local schedulers at each branch was becoming increasingly costly and difficult to scale. To reduce the administrative burden and support continued growth, the agency turned to its technology vendor, Homecare Homebase, and adopted its Smart Scheduling solution.

Homecare Homebase implemented its Smart Scheduling tool, which is embedded directly within the agency's existing HCHB workflows. This automation allowed VitalCaring to shift from a local to a regional scheduling model. The results were significant, including an estimated $700,000 in annual savings from requiring 10 fewer full-time schedulers. The solution also automates over 7,100 tasks weekly, saving 400 staff hours and increasing scheduler bandwidth.

VitalCaring