Case Study: Visiting Nurse Association of Southeast Missouri boosts patient capacity and reduces scheduling stress with Homecare Homebase Smart Scheduling

Visiting Nurse Association of Southeast Missouri boosts monthly ADC 15% with Homecare Homebase Smart Scheduling

The Visiting Nurse Association of Southeast Missouri faced significant staffing challenges that forced them to scale back operations, turn down patient referrals, and watch their census decline. To address this, they turned to vendor Homecare Homebase and implemented its HCHB Smart Scheduling solution.

Homecare Homebase's solution effectively replaced a full-time scheduler, reduced scheduling stress, and allowed schedules to be completed earlier. This helped the agency rebuild capacity and shift resources back into the field, contributing to a 15% increase in their average daily census to over 200 patients. The vendor's Patient Visit Reminder texts also reduced missed visits, improved communication, and helped clinicians stay accountable to their planned schedules.

Visiting Nurse Association of Southeast Missouri