Case Study: The Carpenter Health Network achieves scalable revenue cycle success with Homecare Homebase Revenue Cycle Services

The Carpenter Health Network reaches 99% clean claims with Homecare Homebase

The Carpenter Health Network, a multi-location healthcare provider, faced challenges with its internal billing processes after a period of rapid growth, which hurt cash flow. They partnered with Homecare Homebase and its Revenue Cycle Services to gain the scale and expertise needed to manage billing more effectively for their 40 locations and 5,000 daily patients.

Homecare Homebase implemented a scalable revenue cycle model, improving both front-end setup and back-end collections. This solution delivered significant results, including a 99% first-pass clean claim rate, a denial rate of just 2.5%, and net collections of $100 million. The partnership with Homecare Homebase successfully transformed the customer's revenue cycle operations.

The Carpenter Health Network