Case Study: Optimal Home Care & Hospice improves staff confidence and patient care with Homecare Homebase

Optimal Home Care & Hospice cuts LUPA rates from 13% to 8% with Homecare Homebase

Optimal Home Care & Hospice partnered with Homecare Homebase to empower its clinical staff. The agency sought to improve clinician onboarding and training, streamline documentation workflows, and provide better support to its staff to enhance confidence and patient care.

Homecare Homebase's solution, which included its Online Learning Hub and Client Services, led to more efficient charting and improved wound care documentation. This gave clinicians more time with patients and provided access to real-time information for better care planning. As a result, Homecare Homebase helped the agency achieve significant measurable impacts, including stronger productivity, a faster time to first visit, improved patient satisfaction, and a reduction in LUPA rates from approximately 13% down to 8%.

Optimal Home Care & Hospice