Case Study: Interim West Texas Healthcare boosts margin and improves care with Homecare Homebase

Interim West Texas Healthcare - Customer Case Study

Interim West Texas Healthcare was using legacy software that hindered its operations, forcing the agency into a reactive mode with a lack of data and oversight. The challenge was to find a solution to manage complex scheduling, clinical requirements, and compliance to position the agency for long-term success. They implemented the Homecare Homebase (HCHB) software to gain the necessary workflow and data visibility.

By implementing Homecare Homebase, the agency transitioned to a proactive model with tools for visit utilization and real-time verification. The results were significant: a 9% increase in overall margin, a 10% reduction in labor costs year-to-date, and a decrease in skilled nursing visits per episode from 14 to 8.6. HCHB also drastically cut visit verification time and improved clinician satisfaction by eliminating after-hours documentation.

Interim West Texas Healthcare

Tonya Hopper

VP of Operations