Case Study: Guardian Angels Elim Home Care and Hospice improves workflow and reduces costs with Homecare Homebase Consulting

HCHB Consulting eases workflow and lifts spirits for “Angels” of home-based care

Guardian Angels Elim Home Care and Hospice, a non-profit home health and hospice agency, needed help managing the clinical workflow for its small, multi-tasking staff. The agency was using Homecare Homebase software but found the required clinical management to be more than they could handle internally, preventing them from keeping up with their workload.

Homecare Homebase addressed this through its HCHB Consulting service, which provided expert guidance to optimize the use of their system. The consultants helped the agency understand the software's full capabilities, established better workflow structures, and provided critical benchmarking. This resulted in increased job satisfaction for clinical staff, a reduction in back-office staffing and training costs, and a concrete plan for future growth.

Guardian Angels Elim Home Care and Hospice

Andrea Jung

President & CEO