Case Study: Brooklyn Tea achieves better team communication and flexible scheduling with Homebase

Brooklyn Tea improves on-time arrivals to 37% with Homebase

Brooklyn Tea, a small business with locations in New York and Georgia, faced operational challenges with inefficient manual scheduling, poor team communication, and a lack of data to track labor costs. They needed a better way to manage their team and operations to support their people-first culture. They turned to the vendor Homebase for its all-in-one app to address these issues.

By implementing Homebase, Brooklyn Tea streamlined scheduling and payroll, which gave their team autonomy to manage shift swaps and time-off requests. The solution's communication tools and data-driven reporting fostered a culture of trust and objective management. As a result, Homebase helped the business achieve better work-life balance for employees, gain crucial insights into labor costs to make informed decisions, and ultimately build a more cohesive and empowered team.

Brooklyn Tea