Case Study: Scottish Water achieves safer choices and stronger health and safety culture with Home

Scottish Water brings Health and Safety home with Home, stopping 221 jobs in a record month

Scottish Water, a national utility company, approached the vendor Home to humanize their health and safety communications and elevate safety conversations among employees. The challenge was to move beyond clunky and uninspiring comms to create a more engaging and effective program.

Home created an interactive film called "Safe Choices" featuring an employee named Mark, which allowed viewers to make decisions and see the consequences of unsafe choices. This solution provided an emotional connection and became a key part of onboarding and training. As a result, Scottish Water had a record-breaking month with 221 jobs stopped, a key metric showing employees were proactively identifying and addressing safety hazards, demonstrating the tangible impact of Home's work.

Scottish Water