Case Study: NAV Canada boosts employee engagement and cultural unity with Home

NAV Canada boosts employee engagement 9% in six months with Home

The customer, NAV Canada, a provider of air traffic control services, faced a significant internal crisis with a broken culture of trust and the challenge of recruiting 500 new air traffic controllers. The vendor, Home, was engaged to help address these challenges.

Home implemented a three-part solution focused on building cultural unity through an Employee Value Proposition (EVP), developing future leaders, and creating an authentic employer brand. This strategy led to a measurable increase in positive employee sentiment across all survey measures within six months, including a 9% overall increase in employee engagement. The vendor Home also reported a 12% increase in engagement scores related to leadership and improvements to the recruitment process.

NAV Canada