Case Study: Four Seasons boosts leadership engagement with Home’s immersive strategy gameboard

Four Seasons sparks leadership engagement with Home through gameboards and immersive rooms

Four Seasons, a luxury hotel and resort company, faced the challenge of engaging and exciting its 150-person leadership team about a new strategic direction. The vendor Home was enlisted to help move beyond simple presentations and to spark meaningful conversation around the strategy.

Home designed a custom gamified solution featuring a physical gameboard that brought eight key strategy areas to life, complemented by four immersive sensory rooms. These rooms used themed activities, from a yacht simulation to a VR cooking class, to make the strategy tangible. As a result, Home helped achieve 90% of employees reporting that the gamification made them more productive. The engagement sparked widespread conversations across the business and provided a unique opportunity for leaders to connect and build stronger global relationships.

Four Seasons