Case Study: Floship achieves faster, self-serve supply chain reporting with Holistics

Data Accessibility Across The Supply Chain

Floship, an e-commerce and crowdfunding fulfillment service provider, needed a faster way to manage and share data across operations, sales, finance, and customer service. As its logistics business grew, teams were spending too much time relying on technical staff to extract reports and answer questions about shipping performance, warehouse activity, and customer acquisition metrics. To solve this, Floship turned to Holistics, a business intelligence data platform.

With Holistics, Floship gave non-technical staff self-serve access to reporting and analysis across its offices, connected its internal databases and Pipedrive CRM, and automated recurring data workflows. The company reported that reports that would have taken weeks manually could be generated by one person in minutes or seconds, and project managers said they now create at least five reports a week. Holistics helped Floship improve visibility into the supply chain, track KPIs in real time, and make faster decisions about operations, sales, and customer service.

Floship

Bill McCord

Chief Technology Officer