Case Study: ABC Grocery boosts benefits understanding and self-service enrollment with Hodges-Mace

Employee Benefits Education and Access for a Southern Grocery Store Chain

ABC Grocery, a wholesale grocery distribution center serving more than 200 independent supermarkets, partnered with Hodges-Mace to better manage its part-time population for ACA compliance and move from a paper-based enrollment process to a self-service environment. The company also needed help introducing employees to new benefits and preparing them for a wellness program and online enrollment system.

Hodges-Mace implemented Year 1 education and access support using SmartBen enrollment, Benefit Counselors, and 1:1 enrollment services, along with guidance on medical plan options and voluntary benefits such as Accident, Critical Illness, Voluntary Life, and Long-Term Disability. The results were strong: more than 90% of employees reported a greater understanding of their benefits, 97% said the counseling improved their education, and 98% said the enrollment questions helped them identify the most valuable options; enrollment was also solid across key offerings, including 43% in Accident, 32% in Critical Illness, 52% in Voluntary Short-Term Disability, 33% in Voluntary Long-Term Disability, and 38% in Voluntary Life.