Case Study: Non-Profit Private University achieves smoother annual enrollment with Hodges-Mace SmartBen Essentials

After Years Of Frustration, A Private University Finds The Right Partner In Hodges-Mace

A private, non-profit university with 750 benefit-eligible employees was frustrated after two unsuccessful benefit administration software implementations. Its HR team needed a flexible, reliable solution that could serve a diverse workforce and integrate with the university intranet. Vendor Hodges-Mace and its SmartBen benefits administration platform were brought in to help.

Hodges-Mace implemented SmartBen Essentials for open enrollment, provided dedicated support from implementation through ongoing service, and enabled single sign-on from the university intranet to simplify the employee experience. The rollout was completed in about ten weeks, 98% of employees participated in annual enrollment through SmartBen Essentials, and post-enrollment data was successfully sent to five vendors in time for payroll deductions to be loaded before the first paycheck.