Case Study: School of Rock Winter Park boosts answer rates and conversions with Hiya

School of Rock Winter Park boosts answer rates and conversions 2x with Hiya

School of Rock Winter Park, a music education school, faced a significant challenge with its outbound calls being labeled as spam. This spam labeling caused prospective students to ignore calls, stalling the new school's growth and leading to lost opportunities. To address this, the school turned to Hiya for its Caller Reputation and Branded Call services.

By implementing Hiya's solutions, the school registered its numbers and gained visibility into spam issues. The use of Branded Call allowed families to instantly recognize incoming calls from the school. As a result, Hiya helped School of Rock Winter Park nearly double its answer rates and new customer conversions. The solution also streamlined the scheduling process and created a more professional brand impression.

School of Rock Winter Park