Case Study: Top Telecom Stops Repeat Copper Theft with HiveWatch GSOC-as-a-Service

Top Telecom stops copper theft with HiveWatch, scoring first arrests in 72 hours

The customer, Top Telecom, faced a significant challenge with organized copper theft rings that were repeatedly targeting its infrastructure. These incidents, occurring multiple times per week, resulted in costly outages, SLA penalties, and reputational damage, with each event costing an estimated $100,000. To combat this without building its own security operations center, Top Telecom partnered with vendor HiveWatch to implement its GSOC-as-a-Service solution.

HiveWatch provided a layered security program that included 24/7 monitoring, real-time loudspeaker intervention, and a rapid law enforcement response network. This solution led to immediate and dramatic results: the first arrests occurred within 72 hours of implementation, and sites that were previously hit multiple times per week experienced zero further thefts. The program prevented an estimated $100,000 in losses per incident, paid for itself many times over, and resulted in 25 arrests to date, effectively dismantling the criminal operations targeting Top Telecom.