Case Study: The Credit Pros achieves remote worker accountability with HiveDesk

How a national credit repair company fills accountability gaps with HiveDesk

The Credit Pros, a national credit repair company based in Newark, NJ, manages a remote workforce that requires clear task direction and accountability. To address visibility gaps in remote work, the company used HiveDesk along with tools like Skype and Google Docs to help coordinate and monitor workers.

HiveDesk helped The Credit Pros fill the accountability gap that often comes with remote teams by automatically tracking time spent on tasks and capturing screenshots of workers’ computers. According to The Credit Pros, HiveDesk provided the two-way flow of information needed to work effectively with remote employees, improving visibility into work being done, though no specific numerical results were reported.

The CreditPros

Taurean Casey

Marketing Manager