Case Study: CERN achieves a 10,000‑member, 75% activation and 85% engagement global alumni community with Hivebrite

How CERN unites alumni for continued innovation with Hivebrite

CERN, the world’s leading particle‑physics laboratory, needed a structured, secure way to maintain contact with its global, multilingual alumni and meet strict technical and legal requirements. In 2017 CERN partnered with Hivebrite and adopted Hivebrite’s community management platform to enable peer‑to‑peer connections, data privacy compliance, and seamless integrations tailored to its alumni mission.

Hivebrite delivered a customizable platform—interactive member directory and map, direct messaging, an opportunities hub (jobs, mentoring, member spotlights), analytics dashboards, and gamification/onboarding workflows—which helped CERN grow from 0 to 10,000 members in seven years, achieve a 75% account activation rate, sustain over 85% engagement via weekly digests, and engage 500+ alumni ambassadors. Hivebrite’s features and support produced clear, measurable gains in engagement, retention, and reporting for CERN.

CERN

Rachel Bray

Head of CERN Alumni Relations