Case Study: Fileroom achieves a 30% reduction in busywork with Hive's resourcing and project management

How Digital Agency Fileroom Decreased Time Spent On Busywork By 30%

FileRoom is a digital strategy and content-creation agency that was transitioning to a growth-agency model but struggled with fragmented tools (Salesforce Field Service, Jira) and no unified way to track projects or freelance bandwidth. They chose Hive — adopting Hive’s project management workspace, resourcing, proofing and Gantt views — to provide a single platform that could host projects, subtasks, comments and freelancer skills in one place.

Using Hive’s resourcing, labels, Project Homepage, time estimates and time tracking, FileRoom now quickly matches tasks to freelancers, bills by tracked hours, and brings teams up to speed faster. Hive helped cut busywork by 30%, improved assignment and tracking of freelance work, supported the agency through COVID-19, and enabled FileRoom’s expansion into a growth-agency model.

FileRoom