Case Study: Cleveland design agency TWIST Creative achieves streamlined collaboration and faster approvals with Hive

How Branding Agency TWIST Creative Streamlined Client Approvals With Hive

TWIST Creative, a Cleveland-based brand and design agency of 15 "Fearless Thinkers," struggled with fragmented workflows—files on a server, physical notes, and Excel trackers—leaving no easy way to update documents, track conversations, or centralize communication. After a months‑long search for a project management tool, TWIST selected Hive to serve as their system of record for campaigns and team collaboration.

Hive delivered integrated communication, file storage, proofing and apps (including Hive Chat, Hive Notes, Analytics and Forms) that TWIST used to centralize campaigns from concept to completion. The Hive implementation enabled multi‑stage approvals and real‑time feedback, reduced meetings to quick chats, kept client work moving uninterrupted during the shift to remote work, and gave leadership visibility into pacing and task completion — resulting in faster sign‑offs, daily team communication, and noticeably greater efficiency and flexibility.

TWIST Creative