Case Study: Superlativa achieves faster fulfillment and operational efficiency with Hive

5+ hours time saving for supplement brand Superlativa thanks to operational efficiency with Hive

Superlativa, a Spanish herbal supplement brand, faced operational difficulties with its previous fulfillment partner, including inefficiencies and a lack of data. The team turned to the vendor Hive for a tech-enabled fulfillment solution to resolve these issues.

By implementing Hive's software and fulfillment services, Superlativa achieved an average fulfillment speed of 0.7 days and saw a significant drop in customer support tickets. This operational efficiency saved the team five hours per week on problem-solving, allowing them to focus on growth. Hive’s direct integrations with tools like Klaviyo and Gorgias further streamlined their customer communication and support processes.

Superlativa

Teresa Pueyo

Founder