Case Study: Wiggle achieves global financial control and customer 360° insight with Hitachi Vantara and Oracle Cloud

Wiggle Winning Globally with Hitachi and Oracle Cloud

Wiggle, a leading global sports e-commerce retailer operating in over 70 countries, faced rapid organic growth and a major merger that exposed weaknesses in its fragmented IT and finance landscape — more than 200 legacy systems, limited process control and no single customer view. To create a scalable digital platform and a single source of truth, Wiggle engaged Hitachi Vantara to build an enterprise data warehouse on an Oracle platform and to implement Oracle Cloud Financials and Procurement as its new financial management solution.

Hitachi Vantara designed and deployed the EDW and delivered Oracle Cloud Financials and Procurement (ledger, payables/receivables, fixed assets, cash management and procurement), going live within 21 weeks and on budget. The solution gave Wiggle 24/7 global access to real-time financials, replaced 200+ legacy systems, improved procurement control and cash visibility, supported a market-leading increase in NPS, and provided a scalable, lower‑cost SaaS platform that can absorb the Chain Reaction merger and accelerate global growth.

Wiggle

Jeff Wollen

Chief Information Officer