Case Study: Telstra boosts candidate experience and pre-hire assessment with HireVue

Telstra boosts candidate experience for 18 million customers with Hirevue

Telstra, a major Australian telecommunications carrier, faced the challenge of enhancing its candidate experience to support its consumer brand and modernizing its pre-hire assessment for more technical future roles. They sought a global partner to move beyond basic video interviewing to a platform incorporating assessments and storytelling. This led them to partner with the vendor HireVue.

The solution implemented by HireVue involved OnDemand video interviewing and AI-powered pre-hire assessments. This allowed Telstra to provide a more personal and engaging candidate experience that strengthened its brand, even with applicants who were not hired. HireVue’s global platform and advanced technical testing capabilities gave Telstra’s assessment strategy more credibility for technically inclined roles across its operations in Australia and India.

Telstra