Case Study: William Hill improves retail screening speed and candidate experience with Hirevue

Retail screening with an improved candidate experience in 15 minutes

William Hill, part of evoke plc, needed to speed up screening for its retail roles across around 1,300 UK shops. With more than 30,000 applications a year and a process that could take over two weeks to move candidates to interview, the company was losing applicants and wanted to improve candidate quality, time-to-offer, and the overall hiring experience. William Hill worked with Hirevue to modernize this process.

Hirevue helped William Hill and AMS launch a technology-driven screening flow, including a games-based assessment built with Hirevue’s occupational psychology team. The assessment screened for role-relevant skills and let qualified candidates be booked for interview within 24 hours. As a result, time from application to scheduled interview fell from 15 days to 1.8 days, candidate satisfaction reached 9.3/10 with Hirevue and 9.5/10 with AMS, and hiring manager satisfaction averaged 8.8/10.

William Hill