Case Study: Emirates Airlines transforms volume hiring with HireVue AI-scored video interviews and games-based assessments

Emirates Airlines cuts time to hire from 60 days to 7 with Hirevue

Emirates Airlines, a global employer and the largest airline in the Middle East, faced the challenge of hiring 500 to 1,000 customer service staff per month while managing hundreds of thousands of applications. To tackle this volume hiring need, they turned to Hirevue and its AI-scored Video Interview and Games Based Assessments to efficiently evaluate candidates based on skills and motivations predictive of job success.

By implementing Hirevue's solution, Emirates established a consistent, candidate-centric global process. This allowed them to drastically reduce their time to hire from 60 days to just 7 days, reallocate two-thirds of their recruitment team to strategic initiatives, and save 8,000 hours of recruiter time. The project also resulted in a $500k cost saving and achieved a 93% candidate satisfaction score.

Emirates Airlines