Case Study: Carnival scales global recruiting and reduces turnover with HireVue

Carnival cuts workforce turnover from 30% to 10–12% with Hirevue

Carnival Cruise Lines faced significant challenges in global recruiting for a wide range of shipboard roles, from high-volume positions like cabin stewards to highly specialized technical talent. They experienced high annual workforce turnover of around 30%, which impacted operational experience and created a constant, large-scale hiring burden. To address this, they turned to the vendor HireVue for a recruiting solution.

By implementing HireVue's platform, Carnival was able to scale and standardize its global candidate assessments. The solution helped evaluate candidates based on job-relevant skills rather than just resume phrasing, which varied internationally. This allowed for more efficient and effective hiring. As a result, HireVue helped Carnival dramatically reduce its annual workforce turnover from 30% to approximately 10-12%, improving the experience level of its onboard teams and increasing hiring manager satisfaction with the recruitment process.

Carnival