Case Study: Carnival Cruise Line reduces agency spend 70%, increases retention 60% and hires 80% faster with HireVue

Builds A Rockin’ Onboard Entertainment Team With Hirevue

Carnival Cruise Line, the world’s leading cruise operator with 24 ships and over 14,000 employees, needed to staff its year‑round onboard entertainment team—a niche workforce that works several months at a time and must be vetted for both talent and ship life fit. Relying on outside agencies was costly and slow, and Carnival lacked a talent pool that let them be selective or truly get to know candidates before hiring.

Carnival implemented HireVue’s OnDemand video interviewing to evaluate performers’ skills and personalities remotely, creating a more efficient screening process and a searchable talent pool. The change cut agency spend by 70%, increased retention by 60% (from 25% to 41%), and sped hiring by 80%, reducing average time from application to decision to about 12 days—while giving artists an easy way to showcase themselves.

Carnival

David Brady

Casting Supervisor