Case Study: ICON plc achieves streamlined, skills-based hiring and saves 480 recruiter days with Hirevue

ICON plc Case Study

ICON plc, a global clinical research and healthcare intelligence organisation with 38,000 employees, sought to make hiring faster, more engaging and—critically—fairer and more skills-focused across its professional roles. Their challenge was to streamline a complex recruitment process while giving candidates better ways to demonstrate relevant competencies.

By implementing Hirevue’s Agile Mindset Assessment, AI‑scored video and games-based assessments, on-demand interviewing, interview builder, scheduling, and a Workday integration, ICON shifted to skills-based hiring and reduced administrative burden. The change saved 480 days of recruiter time in year one, 92% of candidates completed assessments within a day, and candidate satisfaction rose 17%.

ICON plc