Case Study: Amgen achieves 359% faster background-check turnaround and saves 40 hours/week with HireRight

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Amgen - Customer Case Study

Amgen, a Thousand Oaks–based biotechnology pioneer with more than 18,000 employees across 46 countries, faced a recruiting bottleneck: its manual background-verification process relied on faxed, multi-page orders, restrictive vendor hours, and error rates up to 15%, producing an average 12-business-day turnaround that hindered candidate experience and the company’s ability to attract top scientific talent.

By integrating HireRight with Amgen’s applicant tracking system, the company implemented a paperless, 24/7 screening workflow that simplified the candidate experience and scaled globally in six languages. The solution accelerated turnaround by 359%, eliminated 40 hours of work per week, saved tens of thousands of dollars in annual operating expenses, and materially improved Amgen’s talent-acquisition program.


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