Case Study: Zoox achieves 90% retention for contract workers with HireArt

Zoox maintains 90% retention with HireArt

Zoox, a company developing autonomous vehicles, faced growing complexity in managing its contract workforce as it expanded operations across the United States. With over 100 contract workers, ensuring a smooth worker experience with reliable onboarding, communication, and pay became a significant challenge. The company turned to the vendor HireArt to consolidate 88 of these workers under a single employer of record (EOR) service.

By implementing HireArt as the employer of record, Zoox successfully streamlined the management of its contract workforce. The solution delivered impressive results, including a 90% retention rate by 2023 and an employee Net Promoter Score (NPS) of 73.8, which was 45 points higher than the industry standard at the time. HireArt enabled Zoox to maintain a high-quality worker experience while supporting the company's rapid growth.

Zoox