Case Study: Large Oklahoma Medical Center achieves faster trauma response and secure, reliable messaging with HipLink Software

Large Oklahoma Medical Center - Customer Case Study

Large Oklahoma Medical Center, a 576-bed facility in Tulsa with over 3,000 medical staff, faced an aging AT&T Message Flash paging system that lacked modern integration, multi-carrier support, robust vendor support, and HIPAA-compliant security. They needed a centralized, web-based paging system that could page department groups and trauma teams quickly on any device with carrier redundancy and easy administration — and chose HipLink Software’s HipLink Desktop Messaging solution.

HipLink Software implemented its web-based HipLink Desktop Messaging with Templates, Group messaging, carrier redundancy/automatic failover, departmental sub-administration, and scalable modular architecture. The solution integrated with in-house systems, enabled rapid, information-rich trauma alerts, and today covers about 75% of the hospital; teams report faster responses, better staff redirection, improved drill/disaster readiness, and support from HipLink Software that helps the system evolve — outcomes the Center says could be a factor in saving lives.