Case Study: Zapier achieves scalable, bias-free reference checks with HiPeople

Zapier saves 1,000+ hours with HiPeople

Zapier, a fully remote AI orchestration platform with a globally distributed team, faced the challenge of implementing a structured, scalable, and compliant reference-checking process. To achieve this fairly and without sacrificing quality, they sought a solution that would integrate with their ATS, Ashby. They partnered with vendor HiPeople to use its AI Reference Checks module.

HiPeople's solution integrated with Ashby to automate and structure the reference process, using AI to extract key insights and provide visual dashboards for decision-making. The results were significant: HiPeople helped Zapier process nearly 1,500 candidates with a 99% candidate completion rate, saving over 1,000 hours of manual effort and enabling more strategic hiring initiatives.

Zapier