Case Study: FAUCHON accelerates e-commerce sales with HiPay

Fauchon boosts website sales by 80% with HiPay

Fauchon, a luxury French gastronomy brand, faced significant challenges in 2020 as it accelerated its digital strategy. The company needed to overhaul its e-commerce site after the shutdown of Magento 1 and required a new payment service provider (PSP) to support this transformation, all while adapting its business model and navigating the COVID-19 pandemic. Fauchon selected HiPay to help meet these challenges.

HiPay implemented its payment solution, including the HiPay Sentinel fraud tool, to create a secure and integrated payment environment. This solution facilitated international payments and improved financial reconciliation. The results for Fauchon were an 80% increase in online sales and a 6-point improvement in its payment authorization rate. The vendor, HiPay, also provided personalized support that enabled a quick and successful onboarding.

Fauchon