Case Study: De Neuville deploys click-and-collect across its franchise network with HiPay

De Neuville deploys click-and-collect in 70+ stores with HiPay

De Neuville, a French chocolate maker with a 150-store franchise network, faced the challenge of deploying a click-and-collect solution for its autonomous franchisees in time for the crucial Christmas season. They needed a system that could manage multi-account payouts to individual franchisees and required expert support to navigate the complex payment environment. They selected HiPay to implement this unified commerce solution.

HiPay provided a payment solution specifically designed for franchise networks, featuring multi-account management to direct online sales payouts to the correct franchisee's bank account. The implementation was a success, with click-and-collect deployed across more than seventy points of sale before the holiday season. HiPay's dedicated experts provided support and integration with the brand's existing systems, establishing a partnership for future optimization of other sales channels.

De Neuville