Case Study: Proactive MD achieves scalable onsite clinic growth and billing efficiency with Hint Health

Proactive MD: Getting Creative with Onsite/Near-site Employer Clinics

Proactive MD, a provider of onsite and near-site employer clinics, needed a better way to manage the complexity of multiple employer plans, eligibility changes, billing, and EHR integration across its growing network of health centers. Before working with Hint Health and its Hint Core platform, staff relied on spreadsheets and manual workarounds that made it difficult to keep billing accurate and membership data up to date.

With Hint Health’s Hint Core, Proactive MD created a centralized source of truth for membership, billing, and eligibility data, with a bidirectional integration to athenahealth that reduced administrative burden and improved data accuracy. The results included saving an estimated 1 FTE per clinic each month, reducing membership data processing by 200+ hours monthly, helping drive 20% growth in health centers, and supporting average employer savings of $415 per employee annually, while maintaining a 95 NPS among members.

Proactive MD

David Van Laecke

Employee Value Proposition Solutions Engineer