Case Study: Douglas Creative achieves faster, clearer creative collaboration with Hightail

Why Douglas Creative integrates social and traditional marketing

Douglas Creative is a Vancouver-based social media marketing agency that blends traditional and digital marketing for a diverse client roster, from print companies to real estate developers. Their challenge was coordinating feedback and approvals across disparate stakeholders and an external designer — email and ad-hoc meetings were slow and unclear, making revisions inefficient.

They adopted Hightail Spaces to share design files and images with in-line commenting, letting clients and designers mark up PDFs and photos directly. This streamlined reviews for website builds and social posts, reduced clarification back-and-forth, sped up approvals, and delivered clearer, faster collaboration that clients appreciated.

Douglas Creative

Lynette Lim

Principal