Case Study: Digital Video Experts streamlines video reviews and saves time with Hightail Spaces

Why Digital Video Experts wants to talk visuals, not time codes

Digital Video Experts is a four-person video production company in Sydney that makes corporate, educational and drone videos (and sells a teleprompter product). Competing with larger agencies and working on tight budgets, they struggled with a slow, error-prone feedback process that relied on emailed time-code notes and unclear version control.

They adopted Hightail Spaces to share files, collect visual comments directly on video frames and PDFs, and manage version history. That change delivered faster, clearer feedback—saving about an hour on a single cut and potentially hundreds across projects—improved client satisfaction and approvals, and helped the team work more efficiently and compete on value.

Digital Video Experts

Richard Farr

Founder