Case Study: Polycom achieves faster, simpler video reviews with Hightail

Unleashing the power of collaboration with Polycom

Polycom, a leader in collaboration communications, produces a high volume of video content (about 30 videos a quarter) with a small in-house production team led by Tim Rose. Managing iterative reviews had become a major bottleneck: an expensive, cumbersome review tool failed to gain adoption, and the team reverted to timecoded emails that were slow, error-prone and caused confusion over which cut was current.

Switching to Hightail transformed the process—its intuitive interface and in‑video commenting let reviewers mark exact spots and create a clear checklist of edits, while the Versions carousel keeps every cut in one Space with a single link. The result is faster, more accurate reviews, higher stakeholder adoption, and far less version confusion, making the overall production workflow markedly more efficient.

Polycom

Tim Rose

Senior Video Production Manager