Case Study: Social Envi achieves faster, more transparent creative collaboration with Hightail Spaces

How Social Envi opened a direct line of creative communication

Social Envi is an LA-based social media marketing firm that helps small-to-medium brands build engagement rather than push direct sales. Their biggest challenges are convincing clients that social media is about conversation and long-term brand presence, and managing slow, error-prone feedback and approval processes that relied on project managers relaying notes between clients and designers.

By adopting Hightail Spaces, Social Envi streamlined creative reviews with visual file sharing, tagging, and inline commenting so art directors give direct feedback and designers see exactly what needs changing. The result: fewer emails and phone calls, greater transparency across projects, faster reviews (what used to take an hour now takes minutes), and more efficient workflows that help the team finish earlier while keeping everyone aligned.

Social Envi

Byong Bark

Creative Director