Case Study: Gary Lott boosts client sales and streamlines proofing with Hightail Spaces

Gary Lott boosts client sales by $305 per book with Hightail

The customer, Gary Lott, is a professional photographer who faced the challenge of receiving client feedback in numerous disjointed formats, which was time-consuming to manage. He needed an intuitive solution suitable for clients of all technical abilities and a way to maintain a professional presentation for his small business. He implemented Hightail's Spaces product to address these needs.

Using Hightail's Spaces allowed Gary to intuitively share proofs and receive feedback. The solution eliminated the need for in-person meetings for 90% of his clients and led to a significant business improvement. With Hightail, he experienced an average sales increase of approximately $305 per client as clients purchased more images.