Case Study: KIKO Milano achieves seamless eCommerce transformation with Highstreet.io

KIKO Milano cuts delivery times by 65% with Highstreet.io

Kiko Milano, a leading global beauty brand with over 1,200 stores, faced the challenge of integrating its omnichannel operations during a major eCommerce replatforming. Their key hurdles included optimizing logistics between their online platform and 850+ physical stores and ensuring seamless continuity for digital advertising campaigns. To address this, they partnered with vendor Highstreet.io for data enrichment and product feed management services.

Highstreet.io implemented a solution that reconfigured Kiko Milano's Product Information Management (PIM) system and centralized feed management across all marketing channels. The results included a successful platform switch with no campaign disruption, a 65% reduction in UK delivery times, and a 10% adoption rate for a new Click & Collect service with no prior communication. Highstreet.io's services optimized internal resources and enabled more efficient data management.

Kiko Milano