Case Study: Tech Data achieves 120%+ credit-review efficiency and $160k annual savings with HighRadius

Strengthening an Essential Link in the IT Supply Chain

Tech Data, a Fortune 500 wholesale distributor of technology products, faced fragmented, manual credit-management processes across regions, legacy-system roadblocks, and rising insurance and risk costs — creating an urgent need for a centralized credit management solution. Tech Data engaged HighRadius, deploying its Credit Decision Accelerator alongside the SAP Credit Management module to standardize and automate global credit decisioning.

HighRadius implemented a single global template built on SAP NetWeaver that migrated North America and Europe onto SAP Credit Management, enabled real‑time data integration, automated credit scoring, monitoring, and external report aggregation. The HighRadius solution delivered measurable impact: a 120% improvement in credit‑department efficiency, 300% increased monthly productivity, and about $160k in annual recurring savings in North America.

Tech Data

Mary Ann Blackmore

Sr. Manager – Credit Services