Case Study: ResMed achieves 95% automated cash application and faster DSO reduction with HighRadius

ResMed achieves 96% cash posting hit-rate with HighRadius

ResMed, a global leader in connected care with $3.09B in revenue, faced challenges with its manually intensive accounts receivable workload. This led to increased operational costs, inaccurate cash posting due to a lack of visibility, and a limited customer payment experience. To address this, ResMed partnered with HighRadius to implement its cash application solution.

By leveraging HighRadius's automated cash application solution, ResMed achieved a 96% cash posting hit-rate and automatically coded 100% of deductions. The solution saved 50% of analysts' time on data aggregation, allowing the reallocation of FTEs to more strategic tasks. HighRadius helped ResMed reduce its DSO by 33 days and significantly improved customer experience.

ResMed

Michael Waldron

Senior Manager, Enterprise Performance Management