Case Study: ResMed achieves 95% automated cash application and faster DSO reduction with HighRadius

ResMed achieves 96% cash posting hit-rate with HighRadius

ResMed, a global leader in connected care with $3.09B in revenue, faced challenges with its manually intensive accounts receivable workload. This led to increased operational costs, inaccurate cash posting due to a lack of visibility, and a limited customer payment experience. To address this, ResMed partnered with HighRadius to implement its cash application solution.

By leveraging HighRadius's automated cash application solution, ResMed achieved a 96% cash posting hit-rate and automatically coded 100% of deductions. The solution saved 50% of analysts' time on data aggregation, allowing the reallocation of FTEs to more strategic tasks. HighRadius helped ResMed reduce its DSO by 33 days and significantly improved customer experience.

ResMed