Case Study: OTR Solutions achieves 95% cash app STP and 38% fewer past dues with HighRadius

OTR Solutions cuts past dues by 38% with HighRadius

OTR Solutions, a financial technology and factoring company, faced significant challenges with its manual cash application process. Despite high payment volumes, 85% of ACH transactions required manual matching due to fragmented remittance data, and a flawed legacy system caused frequent inaccuracies. This inefficiency drained 1,920 analyst hours annually and delayed cash visibility for over a week, hindering collections. To address these issues, they partnered with HighRadius for its AI-powered Cash Application Management solution.

By implementing HighRadius's automation, OTR Solutions achieved a dramatic transformation. The solution enabled 95% straight-through processing for cash applications, slashed the cycle time from over a week to under 24 hours, and reclaimed 1,920 analyst hours annually. This efficiency allowed them to reduce finance headcount by 20% while absorbing revenue growth. Furthermore, HighRadius helped OTR Solutions cut past-due balances by 38% and reduce open disputes by $32 million, significantly improving liquidity management and collector productivity.

OTR Solutions