Case Study: Nidec Motors achieves 46% lower past dues and 54% higher collector productivity with HighRadius

Nidec Motors cuts past dues 46% with HighRadius

Nidec Motors, a global motor manufacturer, faced challenges with low collector productivity and inefficient manual processes for managing $500M in receivables across fragmented systems. With data siloed across four ERPs and 170 locations, risk segmentation was lacking and high-risk accounts were often overlooked. To address this, they partnered with HighRadius, implementing its AI-powered collections management solution.

HighRadius provided AI-prioritized worklists, automated dunning, and centralized performance visibility tools. This solution enabled Nidec Motors to consolidate its receivables management. The results were a 46% reduction in past dues and a 54% boost in collector productivity, which included a 10x increase in email outreach and a 3.6x increase in call volume without adding headcount.

Nidec Motors