Case Study: Mattel automates 77,000+ claims aggregation with HighRadius Deductions Management

Mattel auto-aggregates 77,000+ claims with HighRadius

Mattel, a major toy manufacturing and entertainment company, faced challenges with delayed deductions research due to a lack of a centralized repository for backup documents like bills of lading and invoices. This manual process prevented their team from focusing on high-priority accounts. To address this, they partnered with HighRadius and implemented its AI-Enabled Deductions Management solution.

HighRadius provided a solution that automated the aggregation and attachment of over 77,000 claims and 46,000 proof of delivery documents. This created a single, centralized repository for all backup, drastically speeding up research. The implementation by HighRadius resulted in a 20% reduction in open deductions, accurately predicted 94% of invalid deductions, and saved over 225 hours of manual work each month.

Mattel