Case Study: J.J. Keller achieves 80% automated cash posting and 20% lower past-due balances with HighRadius

J.J. Keller achieves 80% automated cash posting with HighRadius

J.J. Keller, a leading publisher and service organization, faced significant manual challenges in its credit-to-cash processes. Its eight-member collections team manually handled 600,000 orders annually, leading to a high number of past-due accounts. The cash application team also performed remittance aggregation and deduction coding manually, which delayed cash posting, while the credit team had to manually track critical alerts.

HighRadius implemented a complete credit-to-cash automation solution for J.J. Keller. The results were substantial, including achieving 80% automated cash posting and a 20% reduction in past-due amounts. The solution also provided analysts with prioritized worklists, automated remittance capture, and automated credit data monitoring, which increased productivity and reduced manual work.

J.J. Keller