Case Study: Micro Focus achieves centralized, automated credit and 4‑hour faster order processing with HighRadius Credit Cloud

Integrating Credit with Micro Focus

Micro Focus, a British multinational software company, struggled with fragmented customer and credit data across disparate systems, which led to faulty credit analysis, limited visibility, separate reporting, and slow data migration and collaboration. To solve these issues they selected HighRadius’ SaaS Credit Cloud to integrate credit checks with order booking, CRM and external data sources.

HighRadius implemented Credit Cloud with API integrations, automated extraction of credit data, consolidated dashboards, worklists and real-time credit-risk monitoring, plus CRM and D&B integration. As a result Micro Focus now operates with a single credit analyst per region, reduced end-to-end order processing time by four hours, improved visibility and reporting, faster release of blocked orders, and the ability to work with fewer resources.

Micro Focus

Paul Heard

Former Digital Transformation Leader and Head of Enterprise Architecture