Case Study: Danone achieves $20M recovery from invalid deductions with HighRadius

Improved Working Capital by Recovering $20M from Invalid Deductions with A/R Automation

Danone, a global food & beverage manufacturer serving 1,000+ wholesalers including Walmart and Amazon, struggled with a largely manual A/R process: teams spent 250+ hours weekly aggregating remittances from emails, EDIs and 25+ customer portals, faced slow deduction resolution and fragmented processes across business units. To address this, Danone engaged HighRadius to automate Cash Application and deductions.

HighRadius deployed its Cash Application automation—auto-aggregation of remittance data, web bots for portal extraction, Multi-OCR for checks, automated deduction reason-coding and a single SAP-integrated interface—enabling 95% touchless posting within 90 days and 98% automated cash application overall. HighRadius’ solution helped redeploy 8 FTEs, recover $20M from invalid deductions, reduce DDO by 25 days and improve productivity by ~75%.

Danone

Jacob Whetstone

Director, Credit & Accounts Receivable