Case Study: Southwire achieves zero-touch payment processing with HighRadius

Ideal Plug-and-Play Model for End-to-End Automation of Payments Processing

Southwire, one of North America’s largest wire and cable producers, was struggling with highly manual cash application and deductions processing across checks, ACH, wire, and card payments. With multiple banking partners, six lockbox accounts, and remittance coming from emails, EDI files, and portals, the team needed a more scalable, ERP-friendly solution from HighRadius to reduce exceptions and automate complex payment scenarios.

HighRadius implemented its Cash Application Cloud and Claims & POD Automation with AI-driven, plug-and-play integration to SAP. The solution delivered zero-touch processing, automated identification and coding of deductions, and support for buyer group payments, eliminating bank key-in fees and manual remittance aggregation while improving posting accuracy and speed.

Southwire

Ellen Farish

Sr. Operations Manager – Shared Financial Services